Frequently Asked Questions
How will I know when my credit is low?
The amber light will come on at the Toll Lane if your account has reached a certain minimum level that can be set by you. Please note your accounts must be in credit at all times.
How can I purchase my TAG?
Download and complete your Application Form and return it to us with your cheque enclosed. Your Severn Tags will be posted to you.
How do I pay?
To obtain a TAG you will be asked for a deposit and an amount of money to credit your account. Season TAGs are available by an initial Cheque payment and thereafter by Direct Debit only. Payment for Trip TAGs can be Direct Debit, BACS or Cheque. Further details are contained in the Application Forms.
What if I no longer need my TAG?
If at any time you wish to cancel your contract, just return the TAG to Severn River Crossing and your deposit will be refunded. Unused time on the season TAG cannot be refunded but for a Trip TAG any money left in your Account will be returned by cheque within 14 days.
What if my TAG is stolen?
If your TAG is lost or stolen, you should report it by emailing us at email@example.com or by ringing 01454 633522 and confirm in writing as soon as possible. The TAG will be blacklisted immediately and a new one issued against a new deposit.
If you suspect fraudulent use of your TAG, you should contact us to enable the necessary investigations to be carried out.
|Current Bridge Status|
M48 Severn Bridge:
M4 Second Severn Crossing:
|Recent News Update|
|Maintenance and Closures|
There are currently 0 advisory notices for lane closures on the M48 Severn Bridge.
There are currently 3 advisory notices for lane closures on the M4 Second Severn Crossing.
· Toll Prices
· TAG Information
· TAG Questions
· History and Education
· Traffic Information
Check Current Bridge Status · Check Your TAG Balance Online
Cymraeg / Welsh · English / Saesneg
Automatic Number Plate Recognition is in force on both Severn River Crossing PLC Toll Plazas, for the purposes of Crime Prevention and Tolling Data.